e-Performance Evaluations

 

Re-engineering Performance Evaluations at IMA Financial Group, Inc.

 
 

Recently, senior management asked HR to re-design our current Performance Evaluations. What we heard was the focus needed to be more dialog between manager and associate, less documentation, and an easier way to capture the information. After coming up with the outline, our HR Director came to me and said “How do we make this happen in IMAESS (employee self service)?” Although Vista does have a place to capture review information in the base application, I was having difficulty making it fit our needs. While I do posses good technical skills, this was beyond my capabilities. What was I going to do? Call PDS!

After an initial conversation explaining our needs, PDS sent a timeline and a cost estimate. They also asked me to send them a screen print of what we wanted to see. How do you send a screen print of something that doesn’t exist?

The first step was visualizing the screen and getting it on paper. Next was the documentation of the actual data we wanted to capture in each field, either from the evaluation screen, or from other tables in the database. The final step was putting the two together and letting a PDS consultant work their magic.

Part of our request was to embed a print icon on the evaluation screen. Along with this came development of a database view so that the “Evaluation” could be written as a Crystal Report and produced in PDF format (like the one used to print a “payroll statement”). By providing this to our managers (and users), a hard copy of the evaluation is no longer required for their personnel file. The data is captured and can be reported on just like any other data in Vista. This means no more “I know I sent that evaluation, it must have gotten lost in the inter-office mail”. Another bonus, no more paper filing to hard files, or scanning of 400+ evaluations to electronic personnel files! My wrists and fingernails are thanking me!

With any HR change, there are always things to think about from a legal and security standpoint. Make sure you check with your legal department on guidelines or laws regarding signatures and printed “paper” documents. Think through the security set-up that will need to be done in Vista (i.e. a manager has write access, but an employee only has read access). And what about history? Is this something we should have snapshot and transaction history capturing?

The number one rule for any new feature is always test….test….test! The PDS consultants do a fabulous job of designing the product, but they cannot possibly account for every scenario. Their job is to deliver it, your job is to make sure it looks feels and works flawlessly!

contributed by:

TeddiAnne Krehbiel
HRIS Administrator
The IMA Financial Group, Inc.

teddianne.krehbiel@imacorp.com


 
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