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You’re successfully using manager and employee self-service with Vista Workflow for key business processes, such as performance reviews and requesting time off. Everything is running smoothly until you encounter these two scenarios: Managers (approvers) are not always available when approval requests come their way. They might be on vacation, sick, or otherwise indisposed. Some senior…

Read More Workflow Best Practices: Using Proxies

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For the uninitiated, I am Vista’s Issue Detective. With the help of some “informants,” I seek out data inconsistencies in Vista before they have a chance to disrupt vital Payroll, Benefits, or ACA processes. In my last post, I introduced you to one of my favorite informants and I’ve returned to introduce you to another!…

Read More Issue Detective’s Secrets for System Surveillance: Notification #77