HCM Support for Your Peace of Mind
PDS is dedicated to providing the best possible maintenance and support available.
We pride ourselves on our consistent achievement in the areas of maintenance and support. Our Customer Support division is completely dedicated to the
day-to-day needs of our clients.
Looking for our Vista client support site?
HCM Support That Goes Beyond What’s Expected
Our support service aims to give you peace of mind. PDS goes to great lengths to care for our clients. We believe in intimate, one-on-one relationships between our service team and our clientele. We are obsessed with solving your problems. Our support includes:
- Direct access to our support staff
- Free educational product and technical videos
- Informative demos throughout the year
- “Click-and-download” tax compliance updates
- “Click-and-download” enhancements and updates (VistaFresh)
With PDS support, you’ll also get:
- Online support tracking
- Online technical assistance
- PDS user group membership
- Toll-free support calls:
8:30 a.m. until 8 p.m., Monday through Thursday (Eastern Time)
8:30 a.m. until 5 p.m., Friday (Eastern Time)
24/7 Emergency Support
What our Customers Say
“Using Vista keeps us as an organization in the know. We continue to personalize the employee experience with different functions offered by PDS.
Our users see the benefits and potential of Vista even when we are presented with obstacles. PDS Support works tirelessly to come up with solutions unique to our complex organization.”
— Antoine Chevalier, Menominee Indian Tribe of Wisconsin