HCM Support for Your Peace of Mind
PDS is dedicated to providing the best possible maintenance and support available.
We pride ourselves on our consistent achievement in the areas of maintenance and support. Our Customer Support department is completely dedicated to the
day-to-day needs of our customers.
Looking for our PDS customer support site?
HCM Support That Goes Beyond What’s Expected
Our support service aims to give you peace of mind. PDS goes to great lengths to care for our customers. We believe in close, one-on-one relationships between our service team and our customer. We are obsessed with solving your problems. Our support includes:
- Direct access to our support staff
- Free educational product and technical videos
- Informative demos throughout the year
- “Click-and-download” tax compliance updates
- “Click-and-download” enhancements and updates (VistaFresh)
With PDS support, you’ll also get:
- Online support tracking
- Online technical assistance
- PDS user group membership
- Toll-free support calls:
8:30 a.m. until 8 p.m., Monday through Thursday (Eastern Time)
8:30 a.m. until 5 p.m., Friday (Eastern Time)
24/7 Emergency Support
What our Customers Say
“Vista has been our HR solution since 2017. The platform’s flexibility and ease of use have allowed us to manage everything from employee records to recruiting and benefits. PDS’s support team has been exceptional—making this one of the best HR tools I’ve used.”
— Wendy Trust, VP of Human Resources & Marketing, Jingoli