Customer Testimonials
PDS goes to great lengths to care for our clients. We believe in intimate, one-on-one relationships between our service and our clientele. We are obsessed with solving your problems.“Hi there! My name is Stephine, and I’m thrilled to share our experience with Vista from Qualico Steel. Based in the heart of lower Alabama, we specialize in structural steel, serving clients across four states. Our journey with Vista began in 2020 amidst the chaos of COVID, but let me tell you, it’s been a game-changer ever since.
The transition wasn’t without its challenges, but thanks to the amazing team at PDS, we were able to seamlessly implement Vista 7.3. And wow, what a difference it has made! No more days of wrestling with configurations from the back end. Now, everything we need is right at our fingertips, saving us time and ensuring accuracy in our operations.
From HR and payroll to benefits administration, Vista has become our one-stop solution. Managing 13 companies spread across multiple locations has never been easier. DocuSign integration for new hire packets, next-gen payroll, and streamlined benefits enrollment have revolutionized our processes.
But Vista isn’t just about efficiency; it’s about growth. We’re excited to expand our learning centers and offer custom training to our employees, all within the Vista platform. The centralized communication hub, complete with news feeds and notifications, has enhanced employee engagement and safety.
The integration with Twilio for mass texting has been a lifesaver, especially during emergencies or weather-related closures. And let’s not forget about Smartsheet for managing projects, which have further streamlined our workflows and minimized manual errors.
Visual customization, like custom icons for external links, adds a personal touch and improves user experience. And with Vista’s support team always ready to address any challenges, we feel confident in our partnership for the long haul.
Employee self-service has put valuable information at our employees’ fingertips. It allows them to access internal and external content in one place with mobile access that mirrors exactly what we have on the desktop. Employees can easily recognize icons for CVS Caremark, Blue Cross Blue Shield, and Vanguard to easily access principal benefits.
Sure, there have been hurdles along the way, like ensuring compatibility with our custom setups. But with Vista’s responsive support system, those obstacles were quickly overcome.
So, if you’re still on the fence about upgrading to Vista, take it from us: the benefits far outweigh the challenges. It’s not just a software upgrade; it’s a game-changer for businesses ready to streamline operations and fuel growth. Thank you, Vista, for empowering us to reach new heights!”
“Our Company has been with PDS since 2017 and originally it was about finding a flexible HRMS that was employee self-service friendly and since has grown expand to other capabilities. We chose PDS because the system is semi-custom, allowing us to personalize how we do business. Today, we have since expanded to use other great features like benefits administration, e-onboarding and recruiting. In addition, customer support and our Project Manager, Brian Rivers, are bar none to other competing brands I have used.”
“Using Vista keeps us as an organization in the know. We continue to personalize the employee experience with different functions offered by PDS. Our users see the benefits and potential of Vista even when we are presented with obstacles. PDS Support works tirelessly to come up with solutions unique to our complex organization.”
“One of the reasons we chose PDS over 12 other major vendors for our new HRMS system is their long history and knowledge in the HR/Payroll industry. Couple that with the broad and powerful capabilities of their system, their unmatched excellence in customer service (response time of less than 24 hours, many times in 2 hours or less with support tickets), and many other reasons, it is no wonder that they are one of the top 10 rated HRMS systems in the nation.”
“I am a user and have experience with PDS Vista for over 5 years. When our company was researching other avenues for our payroll system, we were looking for a product that could fit our custom payroll system needs but also provide an HCM system that took our human resources department to a new level. Let’s put it this way, we were still using the local newspaper to post for job opportunities and paper applications for onboarding. PDS Visa meets our multi-state payroll needs but also offers a variety of tools from recruiting, onboarding, external interfaces that post out to job career sites, and a self-service portal that provides our employees/managers the information they need. We are a multi-generational workplace and with PDS Vista, it is easy for everyone to use.”
“Change is constant and PDS is doing a great job of trying to keep up with the ever changing world of Human Resources.”
“Vista is extremely easy to add customizations, employee/manager self-service, benefits set-up and open enrollment, payroll processing and their ACA compliance processing is top notch. PDS’s customer support is the best that there is!”
“The switch to the latest Vista Payroll product changed the way we process payroll in many positive ways.
We had about 550 employees at the time of our move to the latest version, and processing a payroll validation took almost 20 minutes. When you have to run a validation several times in the older version, those 20 minutes waiting for the validation to complete sure can add up. Now after the initial validation, each subsequent validation runs in seconds.
PDS has added a configurable payroll dashboard, that is a very nice feature. All of your essential payroll processes are listed in one place and in order of processing. You can set it up so that you cannot move to the next step until each step is completed. You can customize your dashboard to include specific reports to run or specific processes that must be completed that are unique to your business.
The processing “queue” is a great new feature accessed on the payroll dashboard. The queue makes it easy to be sure all the necessary changes have been made and allows you to see who made the change. Once all the changes are listed in the queue, you can then quickly run a validation and make sure you are getting the desired results. The time saved completing validations was truly process-changing for us.
I personally love the “Totals” button from the dashboard. When you view the totals, you can “Export To Excel”. This creates an Excel spreadsheet with a Summary tab, and then a separate tab for Earnings, Fringes, Taxes, Deductions and Garnishments. This makes reconciliation so much easier. All the totals you could want are on this spreadsheet. It lists the number of employees paid, any voided checks or manual checks. It is an easy to read, sort, dissect payroll reconciliation tool. I just love it!”
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PDS
Blue Bell Executive Campus
470 Norristown Road
Blue Bell, Pennsylvania 19422-2321
1055 West Hastings Street
Vancouver, BC V6E 2E9
Contact us: 1.800.2GETPDS
info@pdssoftware.com | www.pdssoftware.com
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